“The community pharmacy is more than a place to fill prescriptions; it is a cornerstone of healthcare, offering knowledge, compassion, and accessibility to those in need.”

Ongoing Learning Activities Throughout Rotation

• Case discussions on community pharmacy challenges
• Journal club: Review and discuss pharmacy practice articles
• Participate in corporate meetings/webinars (if available)
• Research a pharmacy topic and present findings to the team

This schedule is flexible and can be adjusted to fit student interests, rotation requirements, and pharmacy workflow. The goal is to ensure a comprehensive learning experience in CVS community pharmacy practice.

Day 1-2:

• Welcome and introduction to the team
• Review of rotation expectations, learning objectives, and evaluation criteria
• Tour of the pharmacy and overview of CVS workflow
• Overview of CVS corporate policies, HIPAA regulations, and safety protocols

Day 3-5:

• Shadow pharmacists and technicians to understand prescription processing
• Learn about CVS pharmacy systems, including ScriptPath and workflow efficiency tools
• Assist with inventory management, medication storage, and stock replenishment
• Introduction to over-the-counter (OTC) medications and patient inquiries

Day 6-7:

• Observe and participate in patient counseling on common medications
• Review effective communication techniques for counseling
• Role-playing exercises for patient interactions

Day 8-10:

• Provide supervised patient counseling on new prescriptions, refills, and OTC recommendations
• Learn about medication adherence strategies and tools such as CVS adherence packaging
• Discuss handling difficult customer interactions and conflict resolution

Day 11-12:

• Introduction to clinical services at CVS, including Medication Therapy Management (MTM)
• Observe MTM consultations and learn about billing/reimbursement

Day 13-15:

• Participate in MTM interventions, medication reconciliation, and therapy reviews
• Assist in immunization screening and patient education
• Administer immunizations under pharmacist supervision (if certified)

Day 16-17:

• Understand pharmacy metrics and key performance indicators (KPIs) at CVS
• Learn about CVS corporate initiatives (e.g., CarePass, ExtraCare rewards)
• Participate in store-level decision-making and process improvements

Day 18-20:

• Assist with workflow management, delegation of tasks, and time efficiency strategies
• Introduction to insurance processing, prior authorizations, and reimbursement policies
• Conduct a mini-project: Identify and propose workflow improvements

Day 21-22:

• Conduct independent patient counseling under pharmacist supervision
• Perform drug utilization reviews (DURs) and assess potential drug interactions

Day 23-25:

• Assist in chronic disease state management (e.g., diabetes, hypertension, asthma)
• Collaborate with healthcare providers for prescription clarifications and therapy adjustments
• Work on patient-centered case studies and present findings

Day 26-27:

• Lead daily operations with minimal supervision
• Conduct full-cycle patient interactions from prescription intake to counseling
• Address workflow challenges and propose solutions

Day 28-30:

• Reflect on personal and professional growth during the rotation
• Final assessment and feedback session with the preceptor
• Discuss future career paths in community pharmacy and CVS opportunities
• Complete rotation evaluation forms and submit required documentation